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The launch of SharePoint 2010 (SP2010) in May brings both opportunities and challenges to intranet managers. Last year IBF invited me to write a report that evaluated MOSS07 as an enterprise intranet application, and earlier this year invited me to write a similar report on SP2010. The new report will be available from 17th June, following the free >SharePoint 2010 webinar.

Some companies large enough for Microsoft to undertake the implementation and migration are already looking at an October launch, however there are not yet experiences of SP2010 implementation as there were when writing the MOSS07 report. Without doubt Microsoft have listened quite carefully to user reaction to MOSS07, and there is a very substantial number of enhancements and new features. Some of these are a result of Microsoft now being able to integrate applications such as Groove and FAST Search which it acquired very
close to finalising MOSS07. Others, such as the business intelligence features, much stronger document and records management, and enhanced social media applications, are clearly responses to user requirements.

The report seeks to present a vendor-neutral view of the potential of SP2010 for enterprise intranets. For organisations that have a significant commitment to MOSS07 the options are

  • to upgrade as soon as possible
  • to wait until some time next year when there is more user experience from early adopters, run MOSS07 and SP2010 in parallel
  • or to stay with MOSS07 until there is a clear business case for the upgrade.

Migration between MOSS07 and SP2010 is probably going to be easier than the move from SPS2003 to MOSS07, but it is still going to require a lot of planning and a significant amount of training because the upgrade to the user interface is quite significant, especially if the organisation does not yet have Office 2007 installed on every desktop.

In the final analysis it all comes back to effective governance, and the rules for SP2010 are no different to those for MOSS07. Indeed because of the power and complexity of SP2010 only very sound governance is going to ensure that an organisation is going to get the best from the investment. Just to take the example of search, even the base level search
application now provides a good search experience, and FAST Search for SharePoint is a step up from that. So who is going to make the decision on whether to throw away the search engine that the organisation has been using, and what will be the impact on the user experience?

This report does not try to provide answers to the migration issue, as they will depend on each individual organisation. My aim in writing the report is to set out the issues that need to be considered by intranet managers when their organisation begins to consider the upgrade options, and to provide a basis for informed discussions at the earliest possible time after release.  I am looking forward to the webinar next week, where I will be joined by SharePoint experts Jed Cawthorne, Richard Harbridge and Michael Sampson to begin these discussions.

This is a guest blog post for the Digital Workplace Group by Martin White. Martin is the managing director of Intranet Focus Ltd (, which he established in 1999. Martin consults on the design and management of intranets, enterprise information management strategy, and the specification, selection and implementation of content management and enterprise search software.

You can book your free ticket at the SharePoint 2010 webinar on 17th June 15.00 BST / 10.00 EST on IBF’s website – don’t delay as the session is filling up fast! Webinar attendees will be eligible for a 10% discount off the full price of £295 for the 'The SharePoint 2010 intranet: an evaluation of SharePoint 2010 as a platform for intranets' report. The report features over 30 pages of carefully researched information, advice and resources including:

  • SharePoint introduction and background
  • An overview of what’s changed in SharePoint 2010
  • Governance issues for SharePoint 2010
  • A closer look at collaboration and search
  • Making the upgrade decision
  • Critical success factors
  • Resources plus SharePoint 2007 vs 2010 comparison

The SharePoint 2010 report is part of IBF’s Research Programme – the full programme of research is available to our members as part of their membership.

About the author

Nancy Goebel - DWG's Managing Director for Member & Benchmarking ServicesNancy Goebel is the Digital Workplace Group’s Managing Director, Member Services & Strategic Partnerships.

During her six-year tenure with DWG, Nancy has been involved in account management, benchmarking, research, blogging and executive producing Digital Workplace Live and DW 24.

Prior to joining the Digital Workplace Group, Nancy was a accomplished executive at JPMorgan Chase where she built and led a global team in desigining and implementing an award-winning intranet. She also led digital enablement and business re-engineering initiatives.

Outside work, Nancy is a wine maker, fundraiser, meditator, wife and mother of two.

Connect with Nancy on Twitter: @nancyatdwg or on Google +.

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