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Thanks for visiting the Digital Workplace Group (DWG) website. You'll see this post may refer to the "Intranet Benchmarking Forum (IBF)," the "Digital Workplace Forum (DWF)" or "IBF Live." But that doesn't match our website name!

In a nutshell, we merged IBF and DWF into one service and changed our name to "Digital Workplace Group." The new name represents the broader set of services we've grown to offer, beyond an original focus on just intranets. We also changed the name of our monthly webinar from "IBF Live" to "Digital Workplace Live."

Although we've relabelled things, we're proud of our decade+ history and have left this page intact. Enjoy your time on our site and please contact us with any questions or comments.

Well, we are nearing the home stretch of IBF 24!

After New York, the center of gravity moved over to San Francisco. Andy Jankowski hosted a lively session with co-host, Laurel Castiglione, and team from Pacific Gas & Electric. We visited the intranets of AEP (William Amurgis), PG&E (Laurel), and EMC (Jamie Pappas). We also saw some excellent presentations from both GreenNurture and Etienne Wenger.

A very popular segment was our first-ever Software’s Got Talent contest. We witnessed three different companies create intranets in under 20 minutes each. Noodle (Tim Dorey at Vialect), was the winner with over 50% of the viewers’ vote. But IntranetFactory (Martin Amm) and Snap (Rob Drasin at Trident Communications) both had strong showings. And we saw that you really can build an intranet that quickly!

As the fog rolled into the San Francisco Bay, we moved down under to our Australian center of gravity. Andrew Fix from Zevenseas hosted us through live tours from Superparters (Sarah Goddard), AMP (Vernon Meyer) and REA Group (Melissa Hendry). We even brought in super tweeter, Dana Leeson (@danasml), to join in the live commentaries!

One theme that came through during multiple sessions was the importance of having a purely social area for employees to interact virtually. @JamiePappas had this to say about their 'virtual watercooler' at EMC: "Social conversations enable the business conversations." Superpartners has a similar social area called 'Coffee break'.  It includes e-postcards for employees to send each other, social clubs, and an internal e-Bay-like area called 'Trading Post'. We saw the same type of offerings with AEP.

What if your intranet doesn't offer the features your users are looking for? As well put by the presenter from AMP, "Employees are customers of the Intranet & can take their business elsewhere."

We are now going full-circle back to London, where some European participants are just re-joining the festivities for the final 6 hours.

About the author

Nancy Goebel - DWG's Managing Director for Member & Benchmarking ServicesNancy Goebel is DWG’s Managing Director for Member Services. In addition to heading up service delivery, she is responsible for member engagement, retention and growth. Nancy also sits on DWG’s Board of Directors.

Prior to joining the Digital Workplace Group, Nancy was a accomplished executive at JPMorgan Chase where she built and led a global team in desigining and implementing an award-winning intranet. She also led digital enablement and business re-engineering initiatives.

Outside work, Nancy is a wine maker, fundraiser, meditator, wife and mother of two.

Connect with Nancy on Twitter: @nancyatdwg or on Google +.


  1. Do you have a video Archive of this? We would like a copy of the Software’s Got Talent Contest.

  2. nancy.goebel

    Tim: Thanks for your interest in the IBF 24 archive. Recordings are actually reserved for IBF Members and IBF Live subscribers. I’d be happy to give you further information about IBF Live and will be in touch over email.

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