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Thanks for visiting the Digital Workplace Group (DWG) website. You'll see this post may refer to the "Intranet Benchmarking Forum (IBF)," the "Digital Workplace Forum (DWF)" or "IBF Live." But that doesn't match our website name!

In a nutshell, we merged IBF and DWF into one service and changed our name to "Digital Workplace Group." The new name represents the broader set of services we've grown to offer, beyond an original focus on just intranets. We also changed the name of our monthly webinar from "IBF Live" to "Digital Workplace Live."

Although we've relabelled things, we're proud of our decade+ history and have left this page intact. Enjoy your time on our site and please contact us with any questions or comments.

Paul Miller, CEO and founder of IBF, talks about why intranets are stuck and how to move them forward in his first Intranet Garden video blog…

About the author

Nancy Goebel - DWG's Managing Director for Member & Benchmarking ServicesNancy Goebel is the Digital Workplace Group’s Managing Director, Member Services & Strategic Partnerships.

During her six-year tenure with DWG, Nancy has been involved in account management, benchmarking, research, blogging and executive producing Digital Workplace Live and DW 24.

Prior to joining the Digital Workplace Group, Nancy was a accomplished executive at JPMorgan Chase where she built and led a global team in desigining and implementing an award-winning intranet. She also led digital enablement and business re-engineering initiatives.

Outside work, Nancy is a wine maker, fundraiser, meditator, wife and mother of two.

Connect with Nancy on Twitter: @nancyatdwg or on Google +.


  1. There was a study done a few years a go by Alex Edmans, MIT Sloan School of Management, linking employee engagement to profitability.
    He analyzed the financial performance of a portfolio of stocks selected by Fortune magazine as the “Best Companies to Work for in America” from 1998 -2005. By the end of 2005, these stocks “earned average annual returns of 14 percent by the end of 2005, over double market return”.
    There have been other studies which have produced similar results. These studies have now placed ’employee engagement’ firmly on the radar of many CEOs.
    My question is, when benchmarking intranets, have you done any research on the correlation between organisations with the more effective intranets and organisational performance indicators?

  2. Paul, You mentioned third party application/content integration within intranets — how about advertising? Especially in light of what you said about intranets needing to contribute the company’s bottom line. Many intranets have the ability to push rich content to very targeted audiences within an enterprise (and naturally everyone viewing it has a job, so that’s a plus for advertisers) — have you seen any intranets with a decent advertising model?

  3. paul miller

    yes ethan – BT have a great model using that i believe you have been in contect with them – sorry for delay in replying and be good to catch up


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