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Thanks for visiting the Digital Workplace Group (DWG) website. You'll see this post may refer to the "Intranet Benchmarking Forum (IBF)," the "Digital Workplace Forum (DWF)" or "IBF Live." But that doesn't match our website name!

In a nutshell, we merged IBF and DWF into one service and changed our name to "Digital Workplace Group." The new name represents the broader set of services we've grown to offer, beyond an original focus on just intranets. We also changed the name of our monthly webinar from "IBF Live" to "Digital Workplace Live."

Although we've relabelled things, we're proud of our decade+ history and have left this page intact. Enjoy your time on our site and please contact us with any questions or comments.

There was a delay of a few months between my writing this Intranet Trends article for UK agency Rufus Leonard and its publication. In the meantime, the final trend about the financial value of intranet services has risen in prominence. But that aside, you may find this article on Intranet 3.0, of interest.

Predicting the future is always a tricky subject so I started it off by tracking against my previous predictions to assess whether or not I had been successful. Let you be the final judge!

About the author

Nancy Goebel - DWG's Managing Director for Member & Benchmarking ServicesNancy Goebel is DWG’s Managing Director for Member Services. In addition to heading up service delivery, she is responsible for member engagement, retention and growth. Nancy also sits on DWG’s Board of Directors.

Prior to joining the Digital Workplace Group, Nancy was a accomplished executive at JPMorgan Chase where she built and led a global team in desigining and implementing an award-winning intranet. She also led digital enablement and business re-engineering initiatives.

Outside work, Nancy is a wine maker, fundraiser, meditator, wife and mother of two.

Connect with Nancy on Twitter: @nancyatdwg or on Google +.


  1. read your article. i think most of your predictions are going to be true, except maybe the “young people like what works!”. i think young people are rather hooked to web 2.0 style technologies – blogging, social profiles, commenting, wikis etc.

  2. That is true James but “young people” are not a totally uninform group but who can argue that web 2.0 is not now “standard kit” for any intranet with any ambition.

  3. perhaps both are true… the reason young people like web 2.0 stuff is because it’s easy and it works. eg Blogging is just a form of very simple content management.
    But it’s not only young people who like things that work… the “older” generation appreciates simple, easy to use tools as much as anyone else, if not more than others because they’ve been through all the “unfriendly” tools before.
    I think that the main difference is that the younger generation EXPECTS these tools.

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